Refunds

We want you to love what you ordered, but if something isn’t right, let us know. You may return your Original Garden Broom within 30 days of delivery for a full refund of £25.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Kindly include the packing slip that came with the broom and mail it to:

Franmar Importers UK Limited
c/o DK Fulfillment
3 The Stampings
Blue Ribbon Park
Coventry
United Kingdom
CV6 5RE